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The State Of Digital Experience In The Global Pharmaceutical Industry, 2025: Websites And Social Media

Research And Privacy Policies

Research Policy

DT Associates Research And Consulting Services Ltd., trading as DT Associates, is an independent research and consulting company that collects data, writes up research, and publishes reports for leaders in the digital and commercial teams of companies in the life science industry. Our research policy sets out some or all of our ways we execute market research in order to achieve research integrity. Research integrity is one of our core values. We maintain and protect integrity through:

  • Ensuring that participation in a research activity is based on voluntary informed consent
  • Making the subject and purpose of data collection clear to each participant
  • Making clear how data is used to each participant
  • Acknowledging the privacy of all participants. See our privacy policy for more information
  • Respecting the confidentiality of data
  • Ensuring that all data is held and transferred securely throughout the entire research process
  • Applying structured research methodologies to ensure data quality
  • Informing readers of reports about the data collection and analysis methodologies to support their assessment of the validity of the sample and any conclusions made
  • Including sufficient information in data presentations to allow for accurate and reasonable interpretation of the data
  • DT Consulting publishes fair and accurate research based on carefully collected and selected data. On many occasions we publish opinions about technologies and companies, which we clearly and visually distinguish from facts. In the event of factual mistakes, DT Consulting has put in place easy ways to open up hearing. Based on any hearing we can and will correct errors promptly.

Privacy Policy

1. Introduction

DT Associates Research and Consulting Services Ltd. (“DT Consulting”, “us” or “we”) takes your privacy very seriously and is committed to to respecting and protecting your privacy in accordance with global privacy laws and principles. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and participate in any research, event, or program run by DT Consulting. By submitting personally identifiable information, accessing our website, and engaging with our services, you consent to the use of your information as described in this policy. Personal data (or personal information or personally identifiable information) refers to any information in this policy that can be used to identify you, either directly or indirectly.


2. Purpose

This Privacy Policy is designed to help you understand how we use the personal data you provide. Our aim is to provide you with complete information about how your personal information is protected, when it may be shared, who may receive it, and why. We are dedicated to giving you a thorough understanding of the security protocols in place to safeguard your personal information and reasons for any potential sharing.


3. Consent

Please make sure you read this Policy before you submit any personal information. By using this Site, or by participating with any research, event or program, you consent to the collection and use of your personally-identifiable information as outlined in this Policy. If you do not agree with the content of this Policy, you should refrain from using our website and/or participating with any Research, Event or other Program run by DT Consulting.


4. General Enquiries

When you send us a general enquiry, we may ask you personally-identifiable information in the form of name, email, job title and company name. This information is used to better address your enquiry. We may keep any of your personally-identifiable information on file for relevant promotional messages or for invitations to a research project.


5. Information We Collect

DT Consulting may collect certain personally-identifiable information when someone:

  • Takes part of a research study
  • Contacts us to obtain more information about our company, products and services
  • Uses dt-consulting.com


Personal Information

We collect personal information that you voluntarily provide to us when you engage with our website or participate in our research study. This information may include, but is not limited to:

  • Contact Information: Name, email address, phone number, mailing address.
  • Demographic Information: Age, gender, occupation, location.
  • Study Participation Information: Responses, feedback, or any other data provided as part of the research study.


Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns, including:

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and improve our services. You can control the use of cookies through your browser settings.
  • Usage Data: This includes information such as IP address, browser type, device type, referring/exit pages, and date/time stamps.
  • Analytics: We may use third-party analytics tools to monitor and analyze usage trends and behaviors on our website.


6. How We Use Your Information

We use your personal information to provide you with the highest-quality service.

We use the personal information we collect for various purposes, including but not limited to:

  • Research Study Participation: To facilitate your participation in research studies, analyze study results, and improve our research methods.
  • Communication: To send you updates about the research study, respond to inquiries, or provide information related to our services and products.
  • Compliance: To comply with legal obligations.
  • Marketing: With your consent, we may send you marketing communications about our products, services, or upcoming studies.


7. Registrations

When you register for an event, we may request additional information about your hotel, meal and other travel preferences. This information is used only for the specific event.

DT Consulting uses third-party service providers such as credit card processing companies, shipping companies, mailing houses and event coordinators together with other service providers as required to satisfy client requests.


8. Confidentiality and Reporting of Research Results

If you participate in one of our surveys, all of our research results are reported as totals or in aggregated form, and no information about you as an individual respondent is made public. Please see our Research Policy for more information.


9. Protection of Your Personal Data

We take all necessary measures to ensure your personal data is accurate, complete, and up to date, and implement technical, administrative, and physical safeguards to protect it. We update our security measures on a regular basis to address emerging threats. We recommend you protect your computer and password to prevent unauthorized access. In the event of a data breach, we will promptly report it without undue delay.


10. Data Retention

We will keep your personal data for as long as it is required to fulfill the purposes specified in this privacy policy. No longer-needed data will be safely erased.


11. Data Sharing and Disclosure

DT Consulting does not sell, share or rent personally-identifiable information about you collected on our Sites outside DT Consulting, the company.

We are committed to protecting your information and will not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:

  • With Research Partners: If your information is necessary for research purposes, we may share it with affiliated or third-party research partners. All third parties will be required to maintain the confidentiality and security of your data.
  • Service Providers: We may engage third-party vendors or service providers to process your data on our behalf, such as hosting services, data analysis, and email communications. These providers are contractually obligated to protect your information.
  • Legal Compliance: We may disclose your personal information when required by law, regulation, or legal process (such as a subpoena), or in response to requests by government authorities.


12. International Transfers

Your personal information may be stored and processed in countries outside of your country of residence, including the United States or other locations where our servers or service providers are located. By using our website and participating in research studies, you consent to the transfer of your personal data to these locations, which may not have data protection laws as comprehensive as those in your country.


13. Your Rights

It is our obligation to let you know about your rights and how to exercise them. Your rights are contingent on the local laws in your jurisdiction and the lawful basis we utilize for processing your personal data. There may be certain exceptions regarding both the scope of rights available to you and your capacity to exercise them. Depending on your country’s specific data laws it may encompass the following rights:

  • Personal Data Handling: We collect, process, and share personal data for specific purposes, ensuring transparency and compliance with legal requirements.
  • Access and Correction: You can request access to and correction of your personal information at any time.
  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the provided instructions.
  • Withdrawal of Consent: You can withdraw consent for data use, though this may affect your participation in certain services.
  • Data Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
  • Right to Erasure: You can request the erasure of your personal data under applicable conditions.
  • Grievance Redressal: We provide a process for addressing concerns or grievances regarding your data.
  • Restriction of Processing: You can request a restriction on the processing of your personal data in specific situations.
  • Objection to Automated Decision-Making: You can object to automated decisions that may affect your rights and interactions.
  • Nominate a Representative: You may nominate a representative to act on your behalf regarding personal data matters.
  • Special Access Requests (SARs): You can request data access on behalf of someone else with appropriate authorization.

We have the right and obligation to request written authorization or supporting documents to verify your identity and eligibility for your rights. Any documentation collected will be proportionate and will not be retained for any other purpose. We also reserve the right to refuse requests that are manifestly unfounded, providing a written explanation for the refusal. You have the right to file a complaint with your country’s supervisory authority at any time

To exercise these rights, please contact us using the details provided in the “Contact” section below.


14.  Children’s Privacy

DT Consulting does not market to children and does not knowingly collect personally-identifiable information from children on our Sites or through our Research, Events or any other Program.


15. Cookies and Other Technologies

We may use cookies or other technology to obtain certain types of information when you use our Site. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our Site may use cookies and other technology to store pertinent user information during a session to speed navigation and keep track of items and to collect anonymous traffic data that we may use to enhance our Site and for marketing and promotional purposes. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, and how to disable cookies altogether.

Information Collected by Third Parties. Third parties, such as vendors, advertising entities, and business partners, may use cookies and other technologies (such as Web beacons) to collect information about your online activities. The purposes for collecting this information includes: to measure usage of our Sites; to analyze, modify, and personalize advertising content on our Sites; and to provide ads about goods and services we hope will be of interest to you. We do not have access to or control over cookies or other features these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy. Some of these third parties may be third-party network advertisers that offer you the option of not having this information collected.


16. Unsubscribe

You can unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow instructions on the page of the Site on which you have provided such information, subscribed or registered or contact us using the contact details provided at the bottom of this Privacy Policy.

You can opt out from our research invitations by following the Unsubscribe option presented at the bottom of the email that contains the research invitation.


17. Links to Other Sites

Our Site may contain links to other Web sites. Please be aware that DT Consulting is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally-identifiable information.


18. Policy Changes

Changes to this Policy may be posted from time to time. We reserve the right to make changes to this Policy from time to time. We will alert you to any such changes by updating this Policy. All versions will reflect a posting date.


19. Contact

For privacy policy related concerns, contact dpo@dt-consulting.com

Please fill out the form to enquire about our capabilities.