Practical, High-Impact Results
London, United Kingdom
Michael is the Director of Research at DT Consulting, with responsibility for DT’s overall thought leadership and strategic market engagement. He identifies how digital technologies and changing customer expectations are reshaping the life sciences industry and will continue to do so. Michael has an established reputation as a leading researcher, thinker, and speaker with an extensive background in qualitative and quantitative research, forecasting, and strategic analysis. His experience spans the services and consulting world and includes disciplines such as customer experience, advisory, digital workforce and talent solutions, cybersecurity, and intelligent automation.
Michael came to DT Consulting from Cognizant, where he co-led its Center for the Future of Work thought leadership division in EMEA. In this role, he spoke at hundreds of industry and technology events on the impact of digital technologies in society and the workplace. Michael’s research has been featured at high-profile events such as the World Economic Forum and in major publications including the Wall Street Journal, Forbes, and the Financial Times. Prior to Cognizant, Michael served as a global research director at HfS Research with joint responsibility for digital workforce and talent solutions, cybersecurity, intelligent automation, and data services.
Michael earned a bachelor’s degree (B.Comm.) in economics and econometrics and a post-graduate degree in international trade and development from the University of Johannesburg.