Practical, High-Impact Results
Digital and Customer Experience
Carlos has over four years of experience in consulting, supporting clients with a range of challenges and opportunities related to their digital transformation efforts. He specializes in methodologies and approaches that help pharmaceutical firms understand their current state of maturity. He advises firms on how to use capability maturity assessments, bespoke market research, landscape benchmarking, and customer experience and analytics tools to deliver critical insights for defining their strategy and generate key inputs for creating their road maps.
Prior to joining DT Consulting, Carlos worked as an analyst at Alfa Consulting, where he led several research efforts to determine the current state of a new contractor model for leading utilities companies in Europe and Latin America. He took on a number of roles to ensure the successful implementation of these models, including project management, stakeholder alignment, and status reporting.
Carlos earned a bachelor’s degree (B.Sc.) in economics from the University of Barcelona in Spain.