Practical, High-Impact Results

About Us

We help pharmaceutical firms differentiate through customer experience powered by digital excellence. As a specialist consulting firm, we use fact-based insights from carefully crafted research, peer networking for executives in digital or related areas, assessments, benchmarks, and bespoke consulting projects to address digital excellence transformation in the pharmaceutical industry.

Over the past ten years, we’ve helped all of the leading pharmaceutical firms improve their digital excellence by applying our solutions. Our clients face complex questions every day; we help them find the right answers. We enable pharmaceutical leaders to make the most of every opportunity to achieve and sustain digital excellence and customer experience success on every level. Together, we get to the real issues, formulate practical recommendations, and deliver tangible results.

Meet Our Senior Experts

Dennis van Rooij

Managing Partner

Digital Excellence & Transformation

London, United Kingdom

Tim van Tongeren

Managing Partner

Customer Experience & Transformation

London, United Kingdom

John McCarthy

Principal Consultant

Commercial Strategy & Effectiveness

Philadelphia, United States

Leigh Tyrer

Principal Consultant

Customer Engagement & Capabilities

London, United Kingdom

Matthew Lehmann

Principal Consultant

Marketing & Change Management

Philadelphia, United States

Ragnar Gåseby

Principal Consultant

Commercial & Organizational Strategy

Oslo, Norway

Derek Jones

Principal Consultant

Data Strategy & Advanced Analytics

Boston, United States

Mary Alice Dwyer

Principal Consultant

Medical & Patient Centricity

Philadelphia, United States

Amit Shukla

Principal Consultant

Consumer Healthcare & Innovation

New York, United States

Shawn Ferry

Principal Consultant

Marketing & MCM CoE

Philadelphia, United States

Scott Alexander

Principal Consultant

Digital Health & Outcomes

Philadelphia, United States

Jon Parton

Senior Consultant

Content Supply Chain & Operations

London, United Kingdom

Pelin Sindel

Senior Consultant

Marketing Excellence & Content

Istanbul, Turkey

Maarten Boschloo

Senior Consultant

Customer Engagement & Execution

Amsterdam, The Netherlands

Rob Ipenburg

Senior Consultant

Digital Platforms & Program Management

Zurich, Switzerland

What Others Say About Us

The consultants at DT Consulting have successfully developed and led a range of consulting projects with some of the largest and most innovative pharmaceutical companies in the world. Due to the sensitive and confidential nature of our work, we do not publicly disclose the names of our clients. But we can tell you what they say about us:

“DT Consulting takes a stimulating and challenging approach, coupled with in-depth knowledge and a deep understanding of digital excellence. DT is a very high-quality partner that combines strategic thinking with practical implementation in a diverse range of projects.”

Global Head, Digital Transformation

“DT Consulting was our partner, representing our digital ambitions inside the global organization when they were asked to assist in the elaboration of a global digital platform. Their creativity and hard work have been a great source of inspiration for us.”

Vice President, Commercial Operations Lead Market

“I’ve worked with the DT team across digital initiatives of all sizes. I find them extremely knowledgeable and passionate about customer experience in the digital space. I think they’re one of the key thinkers in the pharmaceutical industry on this subject.”

Vice President, Commercial Operations Global Markets

“DT Consulting is fluent in all aspects of digital—and particularly in how it will transform traditional business processes. Their expertise in customer experience measurement allows companies to develop a complete agenda to shift their commercial approach from brand-centric to one that accommodates customer preferences and insights.”

Senior Digital Director, Emerging Markets

“We have partnered with DT Consulting on a number of strategic projects. They combine deep industry and digital marketing knowledge with experience in both mature and emerging markets, making them an invaluable partner. In particular, their support and guidance have enabled us to truly evolve our global understanding of the importance of search engine optimization and the topics surrounding it to ensure that our customers can find and access the content that our brands have invested much time and money in producing.”

Interim Director, Global Digital Centre of Excellence

“We were fortunate enough to engage with DT Consulting on a series of occasions to help us accelerate our global digital marketing excellence initiatives. I was extremely impressed by their ability to design, build, and implement a series of integrated digital marketing training modules for our global digital capabilities programs. I found their ability to quickly understand the digital marketing needs of our brand teams to be extremely helpful. The DT team works to a very high standard; they have never failed me.”

Senior Director, Global Digital Capabilities

Our International Experience

The consultants at DT Consulting have extensive experience at pharmaceutical head offices and in local markets across the globe. They have the ability to quickly build successful partnerships irrespective of differences in culture and language.

DT Consulting has partnered successfully with digital, marketing, brand, medical, legal and commercial teams in the following markets: Australia, Brazil, Canada, China, Finland, France, Germany, India, Italy, Japan, Mexico, the Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, the United Arab Emirates, the United Kingdom, and the United States.

Our Difference


Years of focus on and dedication to digital transformation in pharma gives us access to the opinions and insights of the industry’s most knowledgeable and experienced professionals regardless of background, seniority, or remit. We always share our findings with the community, and they drive our solutions and consulting engagements.


We’ve been digital transformation leaders in pharma ourselves, which means that we understand the practical effect our advice has on your day-to-day activities. Our experience and focus enables us to offer you simplicity; our solutions all make it easier for you to manage complexity. This gives you access to experts who understand your business and have tackled similar challenges.


Only trustworthy data that meets your needs can help you move forward. Our rigorous research process and proprietary consulting methodologies ensure that you have access to objective information from an independent source. The result: you can trust our forward-thinking insights and recommendations to help you make the right decisions.

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