Take Control of the Digital Disruption Around You

We help pharmaceutical firms differentiate through customer experience powered by digital excellence.

Prime Your Large-Scale Transformation Efforts For Customer Experience Success

As executives, you’re confronted with uncertainty in a world of rapidly changing customers, aggressive digital disruption, and a staggering pace of healthcare evolution. In this sea of change, our seasoned team of consultants stands ready to help you act faster and execute better in order to take advantage of business opportunities. Underpinned by proprietary measurement tools and deep pharmaceutical experience, DT consultants have the power to inform your strategy, optimize your operating model, and inform your technology decisions. We can help you to accelerate key transformation within the pharmaceutical enterprise through technology. Harness the full power of DT Consulting’s capabilities and gain a competitive edge that improves customer experiences for patients, physicians, and payers; boosts top-line sales growth; and lowers the cost of execution.

0
Years of experience helping leaders differentiate through customer experience powered by digital excellence
0
Patient and physician interactions analysed and benchmarked using our proprietary CXQ® methodology
0
Pharmaceutical firms digital operations and capabilities analysed to generate insights and best practices

How We Help

We help pharmaceutical firms differentiate through customer experience powered by digital excellence.

As a specialist consulting firm, we use fact-based insights from carefully crafted research, peer networking for executives in digital or related areas, assessments, benchmarks, and bespoke consulting projects to address digital excellence transformation in the pharmaceutical industry.

Our Services

Digitally transforming businesses to deliver outstanding customer experiences is a complex process. Our dedicated, complimentary research program focuses on the drivers behind digital excellence for customer experience success and gives you unique insights into the opportunities and challenges of this transformation.

arrow

Peer-facilitated Leadership Boards are great ways to address your specific questions in a confidential setting. Boards are only open to a select group of executives from centralized digital, multichannel marketing, and customer engagement teams at the world’s largest pharmaceutical firms.

Our proven methodologies, performance benchmark data, and best-practice insights from all major global pharmaceuticals combine to generate useful insights into how to achieve superior performance in digital excellence and create successful customer experiences.

Our experience ensures that your digital transformation efforts are on track for success. No matter whether you’re in the early stages of transformation and need to create a vision or a highly customized road map or are further along and need to fine-tune your programs or measurements, our consultants help you achieve digital leadership.

"

DT Consulting takes a stimulating and challenging approach, coupled with in-depth knowledge and a deep understanding of digital excellence. DT is a very high-quality partner that combines strategic thinking with practical implementation in a diverse range of projects.

Vice President, Commercial Operations Global Markets

Our Difference

Connected

Years of focus on and dedication to digital transformation in pharma gives us access to the opinions and insights of the industry’s most knowledgeable and experienced professionals regardless of background, seniority, or remit. We always share our findings with the community, and they drive our solutions and consulting engagements.

Experienced

We’ve been digital transformation leaders in pharma ourselves, which means that we understand the practical effect our advice has on your day-to-day activities. Our experience and focus enables us to offer you simplicity; our solutions all make it easier for you to manage complexity. This gives you access to experts who understand your business and have tackled similar challenges.

Objective

Only trustworthy data that meets your needs can help you move forward. Our rigorous research process and proprietary consulting methodologies ensure that you have access to objective information from an independent source. The result: you can trust our forward-thinking insights and recommendations to help you make the right decisions.

Sign up to our latest insights

By checking this box, you agree to receive survey invitations and our latest insights.